Draft for legal review. This page is not yet in force.

Refund Policy

  • Try before you buy: the free trial lets you check that the app works with your university.
  • First purchase: you can ask for a full refund within 7 days.
  • Renewals: you can ask for a refund within 48 hours of a renewal if you haven't used the renewed period.
  • Cancel any time to stop future renewals. You keep access until the end of the period you paid for.
  • When a refund is made, the license it paid for stops working.

Your rights under consumer protection law are not affected.

To ask for a refund, contact us from the email address on your account. Contact us